Shipping policy
Shipping Policy – Prime Time Store
At Prime Time Store, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy below.
Order Processing
- All orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed or shipped on weekends or public holidays.
Shipping Time
- Standard shipping typically takes 3–7 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or high demand periods.
Shipping Charges
- Shipping fees are calculated at checkout based on your location and order size.
- Any applicable shipping costs will be clearly displayed before completing your purchase.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery.
Return Shipping (7-Day Policy)
- Customers may request a return within 7days of receiving their order.
- Items must be unused, in original packaging, and in the same condition as received.
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Delayed or Lost Packages
- If your order is delayed or appears lost, please contact us and we will assist you in resolving the issue with the shipping carrier.
Incorrect Address
- Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions about your shipment, feel free to contact our support team.